excellent technical content and proposals, primarily for the public sector. Key Responsibilities: First 3 Months...: Creation of a structured knowledge base, including key topics and content areas. Identification and organization of existing...
concepts. Update help desk knowledgebase and user documentation as needed. Travel to bank sites for installations... a positive, professional attitude toward customers and co-workers. Inform key management personnel of any customer or project...
, the electronic health record (EHR) system. Key Responsibilities: Deliver first-level technical support to internal... standard. Maintain and update IT documentation and knowledgebase articles. Collaborate with other IT teams to escalate...
KeyConceptsKnowledgebase, LLC., is seeking a Desktop Engineer (Level II) for a project at a large government support...
KeyConceptsKnowledgebase, LLC., is seeking a ESS Desktop Engineer (Level II) for a project at a large government...
KeyConceptsKnowledgebase, LLC., is seeking a Desktop Engineer MacOS (Level I) for a project at a large NIH CIT...
KeyConceptsKnowledgebase, LLC., is seeking a Desktop Engineer (Level II) for a project at a large government support...
Position Summary/Overview: KeyConceptsKnowledgebase, LLC., is seeking an IT Service Desk Team Lead for a project... concepts to non-technical audiences Experience directing teams in the implementation of new or enhanced technical capabilities...
We are looking to hire a motivated customer service-oriented technical support specialist to work at our government client’s site in Washington DC. The position is responsible for providing support to clients onsite, via phone, and remotely...
and computing platforms, with an emphasis on Exchange Online and Microsoft 365. Key responsibilities include managing user accounts... to resolve incidents and service requests related to cloud services, documenting knowledgebase articles on collaboration...