work for the IT Service Desk. Develops Key Performance Indicators (KPIs) to track and report on the performance of the IT... a knowledgebase (KB) for the IT service desk, and for end users to access. Ensures all new incident tickets are assigned the...
and data-intensive challenges. Knowledgebase for implementation of government standards, data impact assessments... in a dynamic, fast-paced environment. Strong communication skills, capable of conveying technical concepts to a diverse audience...
of key engineering concepts (e.g., load balancing, resiliency, backup, scaling, alerting). Experience architecting... in a support knowledgebase or procedure/policy documents Perform other duties and special projects as assigned Basic...
excellent technical content and proposals, primarily for the public sector. Key Responsibilities: First 3 Months...: Creation of a structured knowledge base, including key topics and content areas. Identification and organization of existing...
Systems Integration Developer, Python, Chicago, IL This Systems Integration Developer position is a key part of the... tech team, which ensures the seamless operation of the firm’s software and data platforms and assists key stakeholders...
career opportunity that will light a fire within you. So, what's the role all about? After key CXone customers... problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome issues...
administration, configuration, support, and maintenance of the Service Now platform to align the system with key Information... documentation, making use of the Knowledgebase Module within ServiceNow. Work directly with end users to resolve support issues...
processing requirements for end users. Key Responsibilities Frontline Technical Support: Diagnose, troubleshoot, and resolve... technical guides and provide basic user training. Knowledgebase Maintenance: Maintain support knowledgebase. Documentation...
an enterprise-wide future-focused business transformation. Key Focus: SAP BPI Lead: Lead the Signavio Business Process... Signavio solutions, using advanced ETL concepts, including custom data connectors and API-based data connectors. Requirements...
of Enrollment Systems & Operations (ES&O) Position Summary: The Systems Analyst serves as a key member of the Enrollment Systems.... Serves as a primary developer of the systems processes documentation used to build ES&O's knowledgebase as a departmental...