Senior Manager, Customer Service - Escalations
improvement. Proficiency with CRM systems (preferably Genesys or Kustomer), fraud tools, social monitoring platforms (Sprinklr...
improvement. Proficiency with CRM systems (preferably Genesys or Kustomer), fraud tools, social monitoring platforms (Sprinklr...
applications (Zendesk, Gladly, Kustomer, etc.) and leveraging technology to optimize customer experience operations...
., Kustomer) to track order progress, update client records, and ensure accurate sales data is available for reporting...
you also have Experience using CRMs such as Salesforce, Kustomer, or similar is preferred to be successful in this role Prior experience...
About KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience... data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency...
, Kustomer, or Salesforce, and adept with modern support technologies. Passion for collectibles and a deep understanding...
, Dropbox, Lending Club, Kustomer, Einride, and many more. WHO WE’RE LOOKING FOR: We’re seeking a highly organized...
, Dropbox, Lending Club, Kustomer, Einride, and many more. WHO WE’RE LOOKING FOR: We’re a diverse team with backgrounds...
, Dropbox, Lending Club, Kustomer, Einride, and many more. WHO WE’RE LOOKING FOR: We’re seeking a highly organized...
service technologies and CRM systems. Proficiency in Zendesk, Kustomer, or similar platforms is preferred. Exceptional...