of an IT helpdesk and remote support teams. Proficient in handling CxO users / VIP's and VVIP user's . Experience in... should also have: Strong organizational skills, Analytic skills, Problem solving skills, Understanding of different network components (LAN, WAN, Firewall...
systems. The ideal candidate will have extensive experience with key technologies SDWAN, LAN, Alkira, AWS. This role requires..., ensuring high availability and reliability. Configure, monitor, and troubleshoot SDWAN, LAN, AWS, Alkira network devices...
with Cisco (LAN/WAN/WLAN), Fortinet (WAN, SDWAN), and Infoblox (DHCP, IPAM, DNS) Experience with Networking Management Systems... handling high-maintenance clients and adept at conflict resolution. Willing to work weekends and participate in global...
change control are synonymous with this role. The individual we seek enjoys handling complicated challenges of all sizes..., Switching, VPN configuration, SDWan, WAN/LAN, Wan acceleration, Wifi Understanding of a variety of Network related protocols...
/ Training Team Members iii.Handling tickets / requests iv.Perform root cause analysis v.Troubleshooting technical issues... & documentation of LAN/WAN architecture and good experience on IP services. v.Excellent communication skills (Verbal and Written...
day to day operations of an IT helpdesk and remote support teams. Proficient in handling CxO users / VIP's and VVIP user... should also have: Strong organizational skills, Analytic skills, Problem solving skills, Understanding of different network components (LAN, WAN, Firewall...
for handling those support requests at scale. Give technical product expertise and recommendations to customers and partners... support experience 5+ years Network/LAN/System administration experience 5+ years Providing Technical Customer Service...
calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify... outlet, direct LAN connection.) Hardware/Software Requirements: Processor: Intel® Core™ i5 5200 Series or greater Memory...
work area (desk, chair, electrical outlet, direct LAN connection.) Hardware/Software Requirements: Processor: Intel... and services through multiple communication channels such as phone, email and/or chat Follow communication "scripts" when handling...
calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify... outlet, direct LAN connection.) Hardware/Software Requirements: Processor: Intel® Core™ i5 5200 Series or greater Memory...