IT Support Associate II, Ops Tech Solutions (OTS)
, bend, and reach - Experience in a dynamic environment with a high degree of customer service - 1+ years of Windows, Mac...
, bend, and reach - Experience in a dynamic environment with a high degree of customer service - 1+ years of Windows, Mac...
companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp...
Technology, Computer Science, or equivalent experience. Strong technical skills in Windows and/or Mac operating systems...
of Apple MacBooks and Mac OS. Knowledge and support of various mobile email devices (iOS and Android). Knowledge...
communication skills. Proficiency with project management software, Mac-based tools, and collaboration platforms. Strong working...
performance and timely issue escalation. Maintain deep knowledge of lender insurance requirements, including Freddie Mac, Fannie...
of technologies, including Microsoft Windows and Apple Mac systems, across the UMG (Universal Music Group) business units. Escalation...
production in a business environment Experience with Sony cameras, professional lighting equipment, and Mac computers Knowledge...
and validate MAC addresses to ensure separation of duties. Use ServiceNow daily for incident routing, service request fulfillment...
for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Respond to requests in a clear...