each interaction in MCNC’s ServiceNow ticketing system to ensure issues are tracked and resolved. When necessary, analysts... connectivity, account management, MCNC products/services inquiries, and tier 1 technical queries. Processes inbound ticketing...
for a designated region of North Carolina and will be responsible for the location and protection of MCNC fiber optic underground... to MCNC or other utility providers. We are recruiting for a Field Technician 2 to provide coverage to the Northeaster NC...
, documenting each interaction in MCNC’s ServiceNow ticketing system to ensure issues are tracked and resolved. When necessary... including network connectivity, account management, MCNC products/services inquiries, and tier 1 technical queries. Processes...
& Innovation Lead the creation of new services within MCNC’s Cloud and Data Services business, including the following areas...: Private cloud services utilizing premise infrastructure located in MCNC’s data center facilities. Public cloud service...