-efficient methods Familiarity with agent architectures, tool-using systems, and Model Context Protocol (MCP) Experience...
Preferred Qualifications Microsoft Certified Professional (MCP) Microsoft Certified Solutions Expert (MCSE) Epic Client...
(e.g., GitHub Copilot, Augment, MCP servers, and Agentic AI frameworks) to enhance productivity and code quality...
or biomedical field service MCP or Microsoft A+ certification (or equivalent) Experience in a regulated field service environment...
and operational efficiency. Strong understanding of Genesys architecture components—including A2A, MCP, and related platform...
, and deploy production systems. Build multi-agent and Voice AI systems using MCP, LangGraph, LangChain, ReAct, and Chain..., NLP, LLMs, multi-modal models, and agentic workflows. Expertise in Voice AI, Agentic AI (MCP, LangGraph, ReAct...
with many micro services and dependencies. 2+ years of Experience of AI/ML Technologies - A2A and MCP protocols. 5+ years...
Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience...
, and Model Context Protocol (MCP) as applied to CX automation and orchestration Experience in a Cloud or SaaS environment...
execution (function calling, change orchestration, policy enforcement) following MCP protocol. Engineer robust guardrails...