This position will support our newly awarded DCSA contract. Description Empower AI is seeking an experienced Tier I Service Desk Agent Lead to analyze and resolve complex IT incidents and service requests and to serve as a decision and ...
), and common peripherals. Familiarity with ticketing systems and service desk workflows, including accurate ticket documentation... desktop support, systems administration, or cybersecurity roles. About Empower AI All hiring and promotion decisions...
This position will support our newly awarded DCSA contract. Empower AI is seeking a VIP Support Technician to provide white-glove, high-touch technology support to the senior executives and leadership of a Department of War agency at its ...
’s degree or higher in Computer InformationSystems, Management InformationSystems (MIS), Business Administration, or a related...
’s degree in information technology, computer science, informationsystems, business, engineering, or a related field... assurance, software testing, system verification and validation, business systems analysis, or a related discipline. US Citizen...
This position will support our newly awarded DCSA contract. Description Empower AI is seeking a Field Service Lead to lead the daily operations of Tier II desk-side, field, printer, and training center support teams for an enterprise IT...
engineering, telecommunications, or systems administration roles. About Empower AI All hiring and promotion decisions...
, systems administration, or cybersecurity roles. About Empower AI All hiring and promotion decisions at Empower...
Description Empower AI is seeking a Tier 0 / Deflection Content Analyst to make the AI-driven Tier 0 self-service layer of an enterprise IT Service Desk resolve more issues before a human is needed, supporting a Department of War agency w...
engineering, telecommunications, or systems administration roles. About Empower AI All hiring and promotion decisions...