Experience with endpoint monitoring or digital employee experience (DEX) platforms such as Nexthink, Lakeside SysTrack, Tanium...
, Teams, OneDrive, etc.) Exposure to endpoint monitoring tools (e.g., ControlUp, Nexthink) (optional based...
support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences. Exceptional...
: Orchestrate relationships with key technology partners (e.g., Microsoft, ServiceNow, Nexthink). You will help move these...
monitor and improve the overall digital experience for users, leveraging tools like Nexthink and related solutions to identify... of 2 years of hands-on experience managing Nexthink to drive DEX in global organisations Experience in ITIL-based service...
monitor and improve the overall digital experience for users, leveraging tools like Nexthink and related solutions to identify... of 2 years of hands-on experience managing Nexthink to drive DEX in global organisations Experience in ITIL-based service...
etc.). Working knowledge of diagnostic and digital experience tools such as Nexthink, Systrack, WXP etc. Key Competencies...
such as Bomgar and Nexthink/Amplify. Ticket Management & Escalation: Log, update, and document incidents in ServiceNow. Perform... skills. Preferred Qualifications: Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF. Experience creating IT...
across office, home, and travel environments. What you will do: Predictive Health Monitoring: Utilize Nexthink and other tools... troubleshooting to proactive "friction reduction" by utilizing predictive health monitoring tools like Nexthink to identify...
Remediation: Leverage the Nexthink platform to shift from reactive troubleshooting to proactive device management, tracking... Systems: Jira Service Management, Nexthink, Coupa, Microsoft SCCM/Intune, JAMF, Google MDM and Calero. The base pay range...