management, live agent, knowledge management, Omni-Channel). Hands-on experience with Salesforce APIs (SOAP, REST), SSJS..., Email Studio, Mobile Studio, Automation Studio). Configure Service Cloud features like Case Management, Omni-Channel Routing...
help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free... or commission-based sales experience Bilingual communication skills Passion for home design and interior décor Experience...
). Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel). Hands-on experience... Management, Omni-Channel Routing, Service Console, Knowledge Base, and CTI integrations. Develop and oversee integrations...
Design: Translate business needs into detailed functional specifications, user stories, process flows (like call flows...), and acceptance criteria for Service Cloud features (Case Management, Omni-Channel, Knowledge, Field Service). Configuration...
, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick... or commission-based sales experience Bilingual communication skills Passion for home design and interior décor Experience...
their expertise in omni-channel communications strategies, strong writing skills, and knowledge of industry trends to enhance.... Spearhead design of materials, messaging and supporting digital collateral. Consistently evaluate and make recommendations...
Director with deep expertise in brand identity development, package design, in-store display experience, and omni-channel... of experience in brand design, packaging, and campaign development. Proven track record of leading successful omni-channel...
design, development, and delivery of telephony integrations for Salesforce Service Cloud and Agentforce, while providing... requirements. Conduct design reviews, validate architecture artifacts, and drive decisions on build versus configuration...
, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick... or commission-based sales experience Bilingual communication skills Passion for home design and interior décor Experience...
experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class... with a portfolio of leading agency brands and data, identity, commerce, and intelligence capabilities. Powered by the Omni Intelligence...