interactions, issues, and resolutions in CRM/ticketing systems Document recurring issues and system bugs, escalating them... in technical support with live chat as a primary channel (omni-channel support experience required) Native-level English...
Job Title: Community Manager Department: Omni/ Store Division Supervisor Title: District Mentor Location... our stores. The Community Manager will embody and leadthe SalonCentric Omni-Channel experience to provide a holistic engagement...
in a fast-paced environment. Responsibilities: Provide omni-channel technical support to Home Office and Field users... communication channels and knowledge management systems to resolve issues and enhance the overall client experience...