), and observability tools (Datadog, PagerDuty). Hands-on experience with on-premises networking using Cisco (Catalyst, Nexus, IOS/XE...
, PagerDuty, and Microsoft Teams. Methodology: Experience working within a SAFe Agile delivery environment and a solid...
, and communicate effectively at the executive level. Hands-on experience with Freshservice, PagerDuty, Jira, and Confluence. Deep...
, & Training Operate within the ServiceNow, Jira, Confluence, and PagerDuty environments and ensure that procedures... center or helpdesk role Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA Hands-on experience fulfilling user...
and PagerDuty, while building a more proactive and data-driven support model. What You'll Do: DEX Platform Ownership & Maturity... correlation and event orchestration between Nexthink, ServiceNow, and PagerDuty Improve signal-to-noise ratio by implementing...
& CMDB: ServiceNow (CMDB, ITOM aligned environments) Monitoring and Alerting Platforms: Solarwinds, PagerDuty, and VMware...
Provide L3 production support on an as-needed basis via PagerDuty (issue-based coverage;no fixed on-call rotation...
to Haves: Background in production service management, including on-call/PagerDuty rotations and the monitoring and alerting...
or similar incident and change management frameworks. Hands-on experience with on-call tooling — PagerDuty, Splunk On-Call...
such as Datadog, New Relic, etc. Experience with an Incident Management tool such as Rootly, Pagerduty, Opsgenie, , * Experience...