Responsibilities: Regular review of support tickets, ensuring regular communications to users to meet SLAs. Supporting the Executive team Order and Maintain IT equipment inventory. Configure and deploy laptops (Windows and MacOS) for n...
Job Summary: The Lead for Strategic TechOps Initiatives serves as a key partner to the SVP, Infrastructure & TechOps, driving strategic alignment, operational clarity, and cultural cohesion across the TechOps function. This role is respons...
Engineering Operations Analyst The Engineering Operations Analyst plays a key role in supporting financial management, reporting, and operational discipline across the Technology organization. Working closely with the Chief of Staff and b...
Responsibilities: Support the day-to-day Incident Management operational process for all business units Lead the preparation of Post Incident Reports. Schedule and lead incident review meetings. Follow-up with key resources to obtain a...
Overview The Service Specialist is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to exceed merchant expectations and maintain an excellent image for the company. By le...
The candidate should be willing to work in an international, multicultural, and fast-growing company that is constantly facing changes. What you will do: Advocates for cohesion of work to the architecture vision for DW Participates in...