supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problem... current working knowledge of computers, printers, laptops, and common windows applications Works through various types Tier...
, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards... or GED required Experience Minimum of 2 years experience in technical support, including troubleshooting desktop PC...
supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problem... current working knowledge of computers, printers, laptops, and common windows applications Works through various types Tier...
and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets..., corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing any necessary...
around PC use. Complex and/or high priority problems are elevated to IT Administrator for resolution when needed. The HelpDesk... technologies, including, but not limited to, laptops, desktops, TVs (when attached to PCs), software, and cell phones. Respond...
-related problems. Assist in the setup and deployment of desktop computers, laptops, and peripherals for end- users... understanding of hardware components and PC setup. Proficiency in using remote support tools for assisting users remotely...
, laptops, and peripherals for end- users. Configure hardware components, including installing operating systems, software... understanding of hardware components and PC setup. Proficiency in using remote support tools for assisting users remotely...
known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones... Microsoft patches, corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing...
known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones... Microsoft patches, corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing...
, including but not limited to PC’s, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds... to change management requests including installing new PC equipment, providing end-user desk side support and other related...