Specialist II is responsible for providing technical support of desktop computers, laptops, telephones, peripherals, applications... Matter Experts when required. Answers user PC and software questions, serve as liaison with the Information Technology...
, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues... when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate...
equipment at practice locations and headquarters, including servers, desktops, laptops, peripherals, and network-connected... devices Perform onsite installations and refreshes of PC and Mac systems, ensuring compliance with company standards...
) for end-user devices, applications, and network connectivity Configure, deploy, and support laptops, desktops, mobile devices... technologies, Internet research, and specialized programs to support the legal community, mobile device setup & support, PC and MAC...
INVOLVED. JOB DUTIES: Analyze escalated Tier II incidents involving desktops, laptops, thin clients, peripherals... of Windows 10/11 installation and configuration, PC hardware components, peripherals, printers, and basic networking (TCP/IP, Wi...
& verify requested information with managers, and track progress. Assist with installation and configuration of PC’s, laptops...
escalated Tier II incidents involving desktops, laptops, thin clients, peripherals, and printers to determine root cause... and configuration, PC hardware components, peripherals, printers, and basic networking (TCP/IP, Wi-Fi, VPN). Familiarity with Active...
, and escalation for IT supported products and services. This includes support for networks;PC and Macintosh desktops;desktop... with vendors and IT staff to resolve issues. Maintains and checks out loaner laptops. Provides support for meeting room audio...
knowledge of PC’s, laptops, and peripheral hardware devices. Must have a strong working knowledge of Windows 7, XP and Microsoft...
acquires, installs and upgrades PC components, warehouse technology, and software, while also performing asset management... their level, priority and nature. Configure, deploy, maintain, troubleshoot, inventory and support computer workstations, laptops...