, and support desktops, laptops, peripheral devices, and software in compliance with established standards and guidelines Build... of experience in desktop support Strong experience supporting Windows 11 and Microsoft 365 (M365/O365) Hands-on experience with PC...
, troubleshooting, diagnostics and resolution on general PC and network issues and support Microsoft core operating systems and business... applications. Performing hardware refreshes across enterprise environments (laptops/desktops). Follow support methodologies based...
as a major contributor and/or leader to several projects: a. Lifecycle PC Imaging - including procedures review and/or creation.... Configure and deploy laptops and cell phones. 5. Complete daily activities (documented) for customer-impacting items...
. Plan division data system needs for PC and network development. Communicate information to managers and staff regarding... and hardware purchases. Determine PC/printer/terminal maintenance needs and establish procedures for using IT&R services...
, maintain, and perform repairs personal computers, laptops and peripherals • Assist with imaging, set up, and deployment of PC... assisting with imaging, set up, and deployment for PC/Laptop, training customers on telework procedures and deploying VPN...
to EUC equipment including desktops, laptops, peripherals, and mobile devices. · Provide Break/Fix support, troubleshooting... troubleshooting and device assistance. · Perform proactive PC health checks using prescribed tools, addressing performance...
to EUC equipment including desktops, laptops, peripherals, and mobile devices. · Provide Break/Fix support, troubleshooting... troubleshooting and device assistance. · Perform proactive PC health checks using prescribed tools, addressing performance...
with issues escalated beyond Tier-1. Installs desktops, laptops, printers, scanners, monitors, and all devices related... technology-related problems, from in-house software to hardware, such as mobile devices, laptops, desktops, and printers...
maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers... in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting...
maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers... in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting...