and services on AV/VTC systems, including presentation laptops and theatrical lighting (Auditorium). Test the AV/VTC equipment... in Apple and PC-based software such as: Microsoft Office (Word, Excel, & PowerPoint), Microsoft Outlook, Microsoft Project...
paper). Install software, patches, and updates on desktops, laptops. Keep accurate tracking of all assets supported... by Deskside. Maintains PC assets in both a physical and logical manner and maintain its accurate tracking. Provide 1st line...
. Duties and Responsibilities : Perform asset management for hardware, primarily laptops, recovery and tracking in ServiceNow... Responsible for asset recovery, user follow-up, shipping logistics, and system updates Manage 22,000+ PC assets due...
including desktops, laptops, peripherals, and mobile devices. Provide Break/Fix support, troubleshooting, and issue resolution.... Perform proactive PC health checks using prescribed tools, addressing performance or hardware issues during field visits...
and troubleshooting Windows desktops/laptops, Apple laptops, iPads, iPhones, and Microsoft Teams phone devices. Resolve medium-complexity... for new hires and upgrades (e.g., laptops, desktops, iPads, iPhones). Install hardware and software required by the business...
/resolutions;and identify strategies to improve the call handling and resolution process. Maintain network and PC preventive... of Information Technology equipment;i.e. laptops, printers, wireless technology, network equipment, servers, and phone systems...
minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC... Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50...
if for someone with prior Lifecycle desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience... would range from desktops/laptops/workstations/ thin clients. Knowledge of ticketing platforms is key and knowledge of ITIL...
: A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows..., reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment...
Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop... Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50...