calls, and general inquiries via email/phone, using peak hours to "sell" and non-peak hours to do account maintenance tasks... and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations...
, providing current information on reservations, large parties or VIP’s expected Interviews, trains, appraises, coaches, counsels... of the restaurant during peak food service times while maintaining constant communication with the bar and room service...
guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills... guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform...
guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills... guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform...
Review reservations of VIPs, transient, and ALL members to ensure traces, comments and profile notes are set-up successfully... reservations, tours, and ensuring all rooming needs are met Ensure selected VIP rooms are prepared to their liking by warming...
for their experiences in the Main House. Warmly greeting guests, managing reservations, and ensuring the smooth flow of service. A friendly... as appropriate for the service period. Reservation Management: Manage reservations through the booking system, ensuring accurate...
to secure new and existing group room and event business, specifically targeting shoulder and off-peak groups Increase market... and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations...
for their experiences in the Main House. Warmly greeting guests, managing reservations, and ensuring the smooth flow of service. A friendly... as appropriate for the service period. Reservation Management: Manage reservations through the booking system, ensuring accurate...
. Provide information about local attractions and events. Make travel arrangements. Make dining and other reservations... of staffing shortages or during peak check in/out periods. Be aware of guest satisfaction scores and work toward increasing...
satisfaction Assist with creating effective schedules and ensuring the restaurants are well-staffed during peak hours Collaborate... reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle hotel guest...