Change Management Lead - Salesforce 311 Modernization
environment, preferably at the local government level. Knowledge of performance support tools (e.g., WhatFix, Pendo, WalkMe...
environment, preferably at the local government level. Knowledge of performance support tools (e.g., WhatFix, Pendo, WalkMe...
The Team + The Role Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers... issues end-to-end across Pendo's web and mobile products, from triage and debugging to resolution, documentation...
plus a BI tool (Looker, Tableau, Power BI, Metabase, or similar) and a product analytics platform (Pendo, Amplitude, Mixpanel...
with product analytics tooling (e.g., Pendo, Amplitude) and cloud data warehouses (e.g., BigQuery, Snowflake) for instrumentation...
for customer analytics. Familiarity with customer data platforms, product analytics tools such as Gainsight or Pendo, services...
with product analytics tooling (e.g., Pendo, Amplitude) and cloud data warehouses (e.g., BigQuery, Snowflake) for instrumentation...
and Sales. Stand up a product analytics system or tool (e.g., Pendo or UserPilot) to capture usage data and customer feedback...-to-market execution. Experience with product analytics or in-app guidance platforms (Pendo, UserPilot, Amplitude, or similar...
The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface..., Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering...
into a platform over time rather than a single product. Familiarity with onboarding and analytics tooling such as Pendo, Amplitude...
with product analytics and engagement platforms such as Pendo, Amplitude, Mixpanel, or similar tools. Experience with AI-powered...