— Proficiency with Heap or hands-on experience with other CX analytics or Voice of Customer (VoC) platforms (Amplitude, Pendo...
such as Jira, Aha!, Pendo, analytics platforms, and customer feedback systems. Bachelor’s degree required;advanced degree...
, Salesforce, Pathfactory, Pendo, ReachDesk, Revsure, Trendemon, Wistia) Travel Required Up to 10% Other Duties...
on KPIs, campaign ROI, and pipeline contribution using platforms like HubSpot, Salesforce, Marketo, Heap, Pendo and Google...
tools like Pendo, Lucid, Miro Understands how to work in a highly matrixed environment through clear and concise...
, Jest, Cypress). Familiarity with product analytics tools such as Segment and Pendo. Preferred Experience & Skills...
with platforms like Dovetail, Pendo, Salesforce, BombBomb, and Smartsheet Real estate industry experience highly preferred Skilled...
experience with survey and analytics tools such as Google Analytics, Pendo, UserTesting.com, and SurveyMonkey Experience...
Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git). Experience using AI-assisted...
acceptance and alignment Monitor and analyze adoption using user analytics (currently via Pendo) and support cases post-release...