. Document, create, and maintain tickets within ServiceNow. Maintain targeted Ticket Metrics from Pomeroy/Client. Maintain SLA... with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment...
Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...
Job Description: Pomeroy is seeking a full time Technician to work as a travel field technician to run service... satisfaction level. Pomeroy technicians utilize a Web based ticketing system to run service calls within their assigned zones. It...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various ...
Job Description: A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware...
should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or [email protected]. Pre-Employment Requirements for All Employees...
, as required. Why Join Pomeroy Hands-on experience with a wide range of IT hardware and electronics. Supportive team environment with opportunities...
Location Detail: 61 Pomeroy Meriden - Midstate (10184) Every day, more than 40,000 Hartford HealthCare colleagues...
Location Detail: 61 Pomeroy Meriden - Midstate (10184) Shift Detail: Per diem - able to work day/evening hours...
Location Detail: 61 Pomeroy Meriden - Midstate (10184) Start here at Hartford Healthcare and work where every moment...