Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various ...
Job Description: A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a ti...
Job Description: A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware...
Job Description: Key Responsibilities include: Job Title: Level 1 Desktop Technician Qualifications: Required: US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or re...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various ...
Job Description: Core Function: The Tech I -- Managed Print is responsible for proactively managing toner levels and consumable parts in networked HP printers. The position includes maintaining and reporting inventory data on a weekly b...
Job Description: US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or related field supporting clients on site in a corporate environment Proficiency in troubleshooting lap...
Job Description: Core Function: Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolu...