Job Description: Role Overview The Oracle Program Manager is responsible for leading and coordinating the delivery of technical and functional support services for Oracle applications. This role drives both strategic direction and opera...
Job Description: Job Title: Level 1 Desktop Technician Qualifications: Required: US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or related field supporting clients o...
Job Description: Job Description Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, servi...
Job Description: Core Function: Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolu...
Job Description: Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires t...
Job Description: Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas o...
Job Description: General Function: With moderate supervision, follow/adhere to documentation, policies and procedures to perform basic tasks to support Depot Repair client accounts. Essential Duties & Responsibilities: The duties li...
Job Description: Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires t...
Job Description: Responsibilities: Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications Serve as the...
Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...