Job Description: Summary Under direct supervision responds to basic customer inquiries and requests. Essential Job Functions Answers telephones and responds to basic customer questions using established methods provided in training....
Job Description: Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks...
Job Description: Responsibilities: Provides on-site client facing support;including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment Resolves customer issues in t...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a ti...
Job Description: General Function: With moderate supervision, follow/adhere to documentation, policies and procedures to perform basic tasks to support Depot Repair client accounts. Essential Duties & Responsibilities: The duties li...
Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...
Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...
Job Description: General Summary: The HRIS Analyst is responsible for ensuring data quality and creating reports and dashboards for internal clients. The incumbent resolves system issues and provides guidance to end users. The role is i...
Job Description: Director – IT Product Solutions Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements...
Job Description: Responsibilities: Provide phone and in-person technical support for users, addressing issues related to Win11, O365 applications, desktops, laptops and Mobile devices. Serve as the first point of contact for IT supp...