-service skills. Ability to work independently while coordinating with Network Engineering personnel. Preferred..., and other technical teams. Create, update, and document infrastructure-related service requests and trouble tickets. Follow applicable...
for continuity and disaster recovery. Develop, test, document, and maintain cloud disaster-recovery and service-restoration... service outages and degraded performance. Maintain cloud configuration baselines and support formal change- and configuration...
stakeholders. Preferred Qualifications: Advanced Power BI experience, including data modeling, Power Query, and DAX. Experience... within A3T. Target Salary for this Role: $100,000 - $120,000 Company Overview Agil3 Technology Solutions LLC ("A3T...
, and communication skills. Ability to operate effectively in a geographically dispersed DoD enterprise environment. Preferred... Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB...
, authentication, connectivity, and configuration problems. Perform server, operating system, application, and service updates... when required. Create, update, resolve, and document incidents and service requests using the Government-approved ticket...
. The position will receive, document, troubleshoot, resolve, and escalate incidents and service requests through the..., document, categorize, prioritize, manage, and resolve incidents and service requests in the Government-approved IT service...
functionality and operational checks, respond to AV/VTC service requests, troubleshoot equipment and connectivity problems, support.... Respond to AV/VTC service requests and trouble tickets and document troubleshooting actions and resolution. Coordinate...
. The position will receive, document, troubleshoot, resolve, and escalate incidents and service requests through the..., document, categorize, prioritize, manage, and resolve incidents and service requests in the Government-approved IT service...
functionality and operational checks, respond to AV/VTC service requests, troubleshoot equipment and connectivity problems, support.... Respond to AV/VTC service requests and trouble tickets and document troubleshooting actions and resolution. Coordinate...
functionality and operational checks, respond to AV/VTC service requests, troubleshoot equipment and connectivity problems, support.... Respond to AV/VTC service requests and trouble tickets and document troubleshooting actions and resolution. Coordinate...