Mgr Patient Experience I Patient and Family Experience
, and all levels of leadership Provides orientation and education on PressGaney platform and reports Recognizes and rewards...
, and all levels of leadership Provides orientation and education on PressGaney platform and reports Recognizes and rewards...
, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by PressGaney...
. Responsible for the success of the department to achieve hospital designated PressGaney score. Every patient should receive...
related results measured by PressGaney/HCAPS, AIDET, and Model of Care and Conduct. Qualifications JOB SPECIFICATIONS...
in department specific performance improvement plan (IE: education/training, staff meetings, projects, PressGaney employee...
customer satisfaction as measured by test trays, comment cards and PressGaney scores · Follows established guidelines...
organization. Participate in the faculty and staff review process. Assist in various aspects of the Press-Ganey customer...
. Contributes to team effort by accomplishing related results measured by PressGaney/HCAPS, AIDET, and Model of Care and Conduct...
satisfaction. Reviews PressGaney to improve patient satisfaction/teach/create initiatives. Support/assure development...
an overlay tool while providing excellent customer service as measured by PressGaney. Operates the telephone switchboard...