Supervisor - SRS Contact Center - Day Shift - Full Time
satisfaction and patient liaison reports, opinion surveys and other customer satisfaction indicators via PressGaney Service Portal...
satisfaction and patient liaison reports, opinion surveys and other customer satisfaction indicators via PressGaney Service Portal...
, and utilizing an overlay tool while providing excellent customer service as measured by PressGaney. Operates the telephone...
-related customer service/patient experience methods and survey methodology (CAHPS and Press-Ganey is a plus). High...
, and PressGaney) to identify improvement opportunities, generate reports, research issues, identify resources, and access...
to driving a better experience in each of our hospitals. Also, Compass One's exclusive partnership with PressGaney leverages...
scores set by the department on the Test & Treatment section of our PressGaney Survey. Qualifications EDUCATION...
, and utilizing a overlay tool while providing excellent customer service as measured by PressGaney. Operates the telephone...
has received the Guardian of Excellence Award from national healthcare research firm PressGaney Associates for sustained...
customer service as measured by PressGaney. Operates the telephone switchboard to relay incoming, out-going and inter-office...
customer service as measured by PressGaney. Operates the telephone switchboard to relay incoming, out-going and inter-office...