Patient Experience Specialist
-related customer service/patient experience methods and survey methodology (CAHPS and Press-Ganey is a plus). High...
-related customer service/patient experience methods and survey methodology (CAHPS and Press-Ganey is a plus). High...
, and PressGaney) to identify improvement opportunities, generate reports, research issues, identify resources, and access...
of healthcare-related customer service/patient experience methods and survey methodology (CAHPS and Press-Ganey is a plus). High...
Test & Treatment section of our PressGaney Survey. Qualifications: EDUCATION Associate degree in Business...
with accurate and timely billing. 21. Responsible for PressGaney patient satisfaction. 22. Performs all other related duties...
consecutive years and in 2021 won the Guardian of Excellence® for Patient Experience from PressGaney® Associates, Inc. in HCAHPS...
scores set by the department on the Test & Treatment section of our PressGaney Survey. Qualifications EDUCATION...
has received the Guardian of Excellence Award from national healthcare research firm PressGaney Associates for sustained...
. Contributes to team effort by accomplishing related results measured by PressGaney/HCAPS, AIDET, and Model of Care and Conduct...
in quality and performance improvement activities/projects to improve workflow and the overall patient experience. (i.e. Press... Ganey scores, patient on-time starts etc.) 10. Participates in on-going learning activities and demonstrates application...