satisfaction activities to increase metrics as measured by PressGaney, Gallup and the Trust Index - Routinely review...
, and utilizing an overlay tool while providing excellent customer service as measured by PressGaney. Operates the telephone...
customer/patient concerns and complaints. Monitors patient satisfaction data using PressGaney and other surveying tools...
appropriately using Press-Ganey customer defined scripting. Explains venipuncture procedure fully and makes patient feel at ease...
to being sent to PACS. Responsible for the success of the department to achieve PressGaney goal. Every patient...
, and utilizing an overlay tool while providing excellent customer service as measured by PressGaney. Operates the telephone...
Service Expectations keeping PressGaney scores high. Performs all other duties as assigned. We are committed to offering...
& Treatment section of our PressGaney Survey. 8.1 7.1 Staff will present themselves in a friendly and courteous manner;Staff...
to driving a better experience in each of our hospitals. Also, Compass One's exclusive partnership with PressGaney leverages...
and/or areas requiring improvements Ensures patient satisfaction as evidenced by PressGaney scores in response to patient...