(security, cloud, backup, compliance, hardware, licensing) Maintain high client retention and satisfaction scores Assist..., and prioritize service tickets in the PSA system Dispatch tickets to the appropriate technical resources based on: SLA...
in developing and maintaining program Support and Services Plans. Evaluate basic PSA/CSA requirements for ILS, Maintainability..., plans, and classroom/instructor materials as assigned. Assist in developing Product Support Analysis (PSA), Logistics...
, backup platforms, endpoint security, and disaster recovery solutions. Autotask or another PSA platform, together with RMM..., Security, and Network Engineering teams to support customer environments, assist end users, and deliver exceptional service...
while maintaining clear client communication Design, implement, and maintain security controls across enterprise environments... technicians Lead technical implementation of infrastructure and security projects, including server migrations, network upgrades...
as vendor coordination and liaison point for vendor-specific issues or requests. Maintain strong ticket hygiene in the PSA.... Successful completion of a criminal background check. Nice to Have Experience with Halo PSA (or similar PSA/RMM tools), endpoint...
Ownership Cost (TOC). Technical Trade-offs - Develop and review PSA, LPD, LCC, LORA, and support-system trade-off analyses... Systems plc, an international defense, aerospace and security company which delivers a full range of products and services...
, inspection, storage, and dispatch. Ensure compliance with IT asset management policies, data-security requirements... purchasing modules and PSA platforms common in MSPs (e.g., ConnectWise, Autotask, ServiceNow, Salesforce). Excellent...
JOB DESCRIPTION Public Service Aid (PSA) FULL-TIME REGULAR Starting annual salary $40,705.60 ($19.57 an hour... & security.PATROL INCLUDES: Being thoroughly familiar with the assigned route of patrol. Such familiarity includes knowledge...
;Intune;and PowerShell fundamentals Experience with RMM, PSA, documentation, backup, networking, EDR, DNS security...Centre Technologies is a leading Managed Services Provider, Cloud Delivery and Cyber Security Company that provides...
Security Officers (CPSO), Program Security Assistants (PSA), and Document Control / Registry Specialist providing classified... and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security...