and monitoring network security Deploying and managing Windows Servers and Active Directory Designing Local Area Networks.... Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level...
email, access rights, and security groups Hardware & Software Installation Install new laptops, desktops, monitors... Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent, and follow-ups Escalate...
Experience using PSA, ticketing, and project management tools (e.g., ConnectWise, Autotask, Jira, Asana, Smartsheet, MS Project... project types (Microsoft 365 migrations, server refreshes, firewall implementations, security projects) Understanding of IT...
and automation for repeatable tasks (e.g., PowerShell for standard admin actions) within approved standards. Support security... through shadowing, pairing, and high-quality escalation feedback. Balance client advocacy with scalability, security...
Support elements including Publications, PSA, Provisioning, Retrofit, and Systems Engineering. The manager will collaborate... such as Publications, PSA, Provisioning, Retrofit, Design Engineering and Systems Engineering. Support program and project management...
and automation for repeatable tasks (e.g., PowerShell for standard admin actions) within approved standards. Support security... through shadowing, pairing, and high-quality escalation feedback. Balance client advocacy with scalability, security...
Overview: Let your career take off with PSA Airlines About PSAPSA Airlines, a wholly owned subsidiary... culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future...
for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology... accurate and detailed time and notes in the PSA and ITGlue Escalation point for support issues...
Overview Let your career take off with PSA Airlines About PSAPSA Airlines, a wholly owned subsidiary of American... culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future...
for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology... accurate and detailed time and notes in the PSA and ITGlue Escalation point for support issues...