, Pylon, Intercom, or similar. Excellent written communication and customer judgment, especially when handling sensitive...
at Exa: an AI-first, 24/7 support function for every committed customer, worldwide. AI tools like Pylon and AI agents handle... across regions for 24/7, follow-the-sun coverage Build the support system: own our Pylon setup, ticket and SLA tracking, severity...
, Pylon, Linear or equivalent) Excellent communication and stakeholder management skills High adaptability and comfort...
, Metronome, Pylon, and GitHub Where this role leads: Triage is where you learn our product, our customers, and how we build...
of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set..., configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end...
tools such as Hex, Datadog, and Sentry Experience in process improvement and change management Familiarity with Pylon...
to have Experience with support tooling like Pylon, Intercom, or Zendesk Familiarity with Sentry, Linear, Notion, or similar...
Demonstrated experience in weapon pylon Ability to design Ability to work independently in fast-paced, cross-functional teams...
design Experience with propulsion installation, nacelle or pylon interfaces, or complex systems packaging Working knowledge...
, or design teams. Familiarity with customer support management software, Pylon, and HubSpot. A degree from a highly selective...