Forward Deployed Engineer, Triage
, Metronome, Pylon, and GitHub Where this role leads: Triage is where you learn our product, our customers, and how we build...
, Metronome, Pylon, and GitHub Where this role leads: Triage is where you learn our product, our customers, and how we build...
, Metronome, Pylon, and GitHub Where this role leads: Triage is where you learn our product, our customers, and how we build...
Demonstrated experience in weapon pylon Ability to design Ability to work independently in fast-paced, cross-functional teams...
, testimonials, references, reviews, and speaking opportunities Own CS systems and tooling (HubSpot, Pylon, Airtable, Notion... such as HubSpot, Pylon, and Gainsight/ChurnZero/Vitally, as well as digital adoption platforms like Userpilot, Pendo, or WalkMe...
platform (e.g. Gainsight, Pylon) Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor...
. Gainsight, Pylon). Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor). Hands-on familiarity...
aircraft below: Airframe/Structural, Corrosion, Landing Gear, Wing/Pylon Fold, Hydraulic/Pneumatic, and mechanical Flight...
: triage, troubleshoot, and resolve inbound tickets in Pylon, and escalate crisply to Product or Engineering when... a playbook doesn't exist yet, build it, and document your work so every handoff is clean Keep accurate records in Pylon...
equipment for commercial sign installations preferred. Experience installing channel letters, pylon signs, monument signs...
support queue (ideally 20–40 tickets/day). Experience with ticketing platforms such as Zendesk, Intercom, Pylon, Jira...