/Qualtrics)—driving adoption, integrations, training, and governance—while defining KPIs and reporting impact to senior... platform ownership (Medallia/Qualtrics) Lead implementation and evolution of the CEM platform and closed-loop feedback...
/Qualtrics)-driving adoption, integrations, training, and governance-while defining KPIs and reporting impact to senior... platform ownership (Medallia/Qualtrics) Lead implementation and evolution of the CEM platform and closed-loop feedback...
(e.g. Culture Amp, Qualtrics) Experience with Python or R, with an interest in applying this to People questions Product...
(e.g. Culture Amp, Qualtrics) Experience with Python or R, with an interest in applying this to People questions Product...
, or Qualtrics). Inclusivity Mindset: A deep commitment to building diverse and inclusive participant pools. Unleash...
, or Qualtrics). Inclusivity Mindset: A deep commitment to building diverse and inclusive participant pools. Unleash...
, and data analysis. Proficiency with tools such as Verint, Qualtrics, SurveyMonkey, or similar required. Strong communication...
, order fulfillment, case resolution). Oversee the Voice of Customer (VoC) program, leveraging the Qualtrics platform... experience is required. Proven success implementing CX roadmaps, journey mapping, and VoC programs (Qualtrics or similar...
, order fulfillment, case resolution). Oversee the Voice of Customer (VoC) program, leveraging the Qualtrics platform... experience is required. Proven success implementing CX roadmaps, journey mapping, and VoC programs (Qualtrics or similar...
and cross-functional audiences. Proficiency with relevant tools (e.g., NVivo, ATLAS.ti, Qualtrics, and statistical software...