technical scope of the role includes all contact center technologies consisting of technologies such as but are not limited... technologies, PBX, gateways, voice networks, voicemail, call recording and auxiliary support systems. This position has knowledge...
enhancements to ensure products meet evolving business and customer needs. Stakeholder Collaboration & Issue Resolution... Knowledge: Experience in financial services (preferred). Emerging Technologies: Familiarity with AI concepts and applications...
innovative solutions and advanced technologies to solve complex manufacturing and engineering challenges at both the system... contact for production-related issues, ensuring rapid resolution and implementing long-term corrective actions. Manage non...
and assist with the resolution of incidents and problems Contribute to backlog management of change requirements and assist... and Agile methodologies. Experience with ETRM systems, bid-to-bill system integrations, and other power vendor technologies...
dimensions. In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive... and support incident resolution Support outsourced testing through work orders and procurement requests Qualifications...
and technical reference. Troubleshooting and Problem Resolution Troubleshoot and resolve ACI-related issues, ensuring minimal... or similar data center networking technologies. Strong understanding of ACI fabric concepts, including tenants, application...
responsibilities include day-to-day operations and support of productivity and collaborations of M365 cloud technologies. The Cloud... M365 tenant migrations. Monitor Level III enterprise central ticketing system to ensure timely resolution of tech support...
resolution. Participate in client calls for incident response or escalation as needed. Cybersecurity Consulting Execute... certifications a plus). Technical Skills: Advanced knowledge of security principles and cybersecurity technologies. Experience...
and perform trouble shooting, analysis, research and resolution Ensure production and performance SLAs are met and escalate... resolution of moderately complex unresolved problems, complaints and service requests Resolve complex issues Work on problems...
, SSD, disk arrays. · Experience with containerization. · Knowledge of networking and datacenter technologies, switching... systems. · Meet KPO requirements for InTouch support processing, including full documentation of problem resolution...