development and lifelong learning of knowledge and skills in academic advising, tools, technologies, and best practices..., and conflict resolution plus three years of professional student services work in the field. A Master's degree from an accredited...
will also include training, problem resolution, hardware, software, and operating system upgrades for end user computing devices (PCs... technologies including video conferencing, Smart displays like Surface Hubs, Skype for Business, Microsoft Teams, Supports Local...
. Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers... certifications (Agile and/or PMP) - Previous experience with complex automated material handling equipment, packaging technologies...
issues, while striving for one-call resolution Providing customer support through the following channels: phone calls, chats... Previous experience in the education industry and with e-learning technologies Relevant technical certifications Graduate...
all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track.... Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring...
all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track.... Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring...
all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track.... Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring...
all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track.... Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring...
all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track.... Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring...
issues, and customer escalations, ensuring resolution in a friendly and prompt manner. Execute customer callbacks... approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions...