any disruptions in service Maintains equipment and related logs Provides overall care and maintenance of embalming room... a commitment to customer service and serving the Company’s families exceptionally well. Assists in educating the family...
Our associates celebrate lives. We celebrate our associates. Maintains the overall appearance of cemetery, mausoleum and/or funeral home locations, which may include: maintenance and grounds keeping, locating grave sites, digging graves, ...
and generation of referrals from client families are integral to success and to establish a strong service relationship with families... from families served by the location by following up through visits with families after the service Networks and builds community...
and involves management with customer service and security issues Receives deceased belongings from family and follows chain...
Our associates celebrate lives. We celebrate our associates. This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties inclu...
relationships and service excellence. JOB RESPONSIBILITIES Revenue Generation Responsible for attaining or exceeding monthly... of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation...
, sales guideline questions, compliance issues, and delivery of customer service Market Share Develop marketing programs... to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set...
families as it pertains to individual grave and marker maintenance Responds to and completes requests for service/work orders...
entering the office for information and assistance Accommodates the needs of the family during a service and/or visitation... Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferred...
in and out of the visitation area, funeral home chapel, church or other place of service Assists Funeral Director... Valid state/province driver’s license with a clean driving record Experience Customer service experience...