Ensure service calls are completed efficiently, correctly, and professionally Monitor key service KPIs using ServiceTitan...
with ServiceTitan is a plus but not required Availability to work a flexible schedule based on customer needs The Perfect Light...
independently Preferred • ServiceTitan experience • QuickBooks Online experience • HVAC, plumbing, construction, or home service...
documentation Building estimates and proposals in ServiceTitan Presenting options, handling objections, and asking for the sale...
. Maintain detailed and accurate customer repair records in our software (ServiceTitan preferred). Manage and update service... school diploma or GED required. Minimum of 1 year of experience as an HVAC CSR (required). Experience with ServiceTitan...
communication skills. Detail-oriented with strong follow-through and accountability. Experience/familiarity with ServiceTitan...
Dispatch technicians using ServiceTitan and monitor daily job progress Optimize technician schedules to maximize efficiency... Office applications Experience with ServiceTitan preferred Familiarity with Avoca or other AI-assisted communication...
with ServiceTitan. Experience supporting month-end close activities. Home services and trades experience a plus. Benefits...
is required Ability to size HVAC equipment according to current industry standards and best practices Familiarity with ServiceTitan...
and comfortable utilizing CRM platforms (e.g., ServiceTitan, Salesforce, or HubSpot). References: Must be able to provide a minimum...