VP Contact Center
Telecom/CCaaS, CRM, workforce management, AI voice, SMS and call-analytics ecosystems;ServiceTitan and Talkdesk experience...
Telecom/CCaaS, CRM, workforce management, AI voice, SMS and call-analytics ecosystems;ServiceTitan and Talkdesk experience...
, email, and digital documentation tools Experience with ServiceTitan, Buildertrend, Procore, Bluebeam, Excel, or similar platforms...
environment.Experience with ServiceTitan or similar construction management software is preferred. A degree in Construction...
to an ERP. Field service and work order management: ServiceMax, ServiceTitan, IFS, IBM Maximo, Salesforce Field Service, Oracle...
waiting for customers to call. Document all customer communication in ServiceTitan. Coordinate customer concerns with the.... ServiceTitan experience preferred (at least 1 year). Exceptional organization and the ability to track many moving parts at once...
management experience. Experience with ServiceTitan or similar field service management software. Strong understanding...
teams, homeowners, suppliers, and company leadership.Experience using ServiceTitan or similar construction management...
Strong interpersonal skills Well-organized and able to work independently and remotely Experience with ServiceTitan...
Comfort with dispatching or scheduling software (ServiceTitan experience is a plus) Ability to stay focused and effective...
pipeline Accurately document leads, estimates, follow-ups, and sold jobs in ServiceTitan Work closely with the installation... of HVAC equipment and replacement options ServiceTitan experience required Proven ability to close sales and meet revenue...