Experience in healthcare or emergency communications Familiarity with Avaya and/or SPOK call center platforms Education...
and 15 seconds for general inquiries Monitor and manage Avaya and SPOK systems to ensure optimal platform performance... and performance monitoring in a call center setting Familiarity with Avaya and/or SPOK platforms preferred Excellent communication...
telephones in a high call volume environment preferred. Knowledge of, Cisco, and Spok software preferred. SPECIAL SKILLS...
, and Spok software preferred. SPECIAL SKILLS Ability to type at least 35 WPM. Associate must function successfully in a team...
, communicate and document confidential patient information using PerfectServe, MediCall, Spok, and Microsoft Office. Answer... communication, MediCall – information database, McKesson STAR – patient information, Spok – alternate paging services, Cisco Jabber...