or strong familiarity with social engagement, mobile activation, and customer engagement platforms such as Sprinklr, Infobip, Adobe Journey...
Demonstrated experience in the use of tools like Sprinklr, native social analytics platforms, and other UGC data-focused platforms...
and coach others;experience documenting processes, playbooks, and workflows Proficiency in Sprinklr and social analytics... like Sprinklr to identify emerging trends, customer pain points, and cultural opportunities. Translate insights into actionable...
preparation, and content organization. Social Operations & Governance: Execute publishing and engagement workflows in Sprinklr... hygiene tasks including account updates, credential management, and onboarding new channels into Sprinklr and Proofpoint...
social and community data using Sprinklr to identify trends, recurring issues, sentiment shifts, and emerging topics related... to gaming PCs, peripherals, and software experiences Create actionable insights from Sprinklr dashboards by synthesizing data...
tech, or media Experience managing paid social campaigns through Sprinklr a huge plus Can exhibit technical leadership...
platforms (EveryoneSocial, DSMN8, Sprinklr), and social media strategy - Experience developing and executing influencer...
tickets in the Customer Relationship Management (CRM) platform (Sprinklr Enterprise) related to customer inquiries, feedback...) platform (Sprinklr Enterprise) to include the tracking, reporting, and resolution of issues. Works with stakeholder partners...
platforms preferred, but not required: Sprinklr (social listening) Trello (social calendarization and planning) Workfront...
SaaS systems (Percolate, Sprinklr, Spreadfast, Salesforce, etc) Flexible schedule to work outside of regular schedule...