Sr. TAC Support (Software)
to customers in preparation for software installations. Resolve issues using Webex, Teamviewer, Microsoft Teams, and other remote...
to customers in preparation for software installations. Resolve issues using Webex, Teamviewer, Microsoft Teams, and other remote...
troubleshooting. Network LAN/WAN experience. Remote user support experience (e.g., TeamViewer). Ability to manage projects...
, JAMF, Intune, TeamViewer, Cisco AnyConnect Familiarity with SQL databases, ODBC drivers Familiarity with Linux/Red Hat...
like TeamViewer, Bomguard, Service Connect, Teams screen share. Providing support for video conferencing, VC equipment's. Monitoring...
management software, e.g. AssetTiger, PowerSchool Asset Manager · Remote support software, e.g. TeamViewer, SimpleHelp...
(Understanding and setting IP addresses) Experience with remote desktop/TeamViewer/VNC Comfort with replacing PC hardware...
systems such as Freshdesk, Zendesk, Jira, or ServiceNow. Experience utilizing remote desktop software like TeamViewer...
support tools such as LogMe In or TeamViewer Familiarity with network protocols, firewall configurations, and security...
to revenue growth through sales leads and billable professional services Deliver solutions remotely using TeamViewer Execute...
such as Remote Desktop Protocol (RDP), TeamViewer, or similar software. Customer Service Skills: Strong communication...