Strong experience with Genesys Integration Platform Major Framework components include Configuration Server, Configuration DB, Stat Server, Interaction Concentrators ( ICON ), Solution Control Servers ( SCS ), Message Server, Genesys Admini...
At least one year Amex Experience with OneData/OneApp components 6+ years of experience, proficient and hands on experienced in Front end practices including react, javascript, HTML, CSS, node.js etc. Experience with front-end frameworks a...
8+ years of experience in design and deliver scoped applications on ServiceNow App Engine with robust data models, ACLs, and Scripted REST APIs. Establish CI/CD pipelines, branching strategy, and instance migration, reusable integrations vi...
We are seeking a seasoned Project Manager to lead and manage a portfolio of complex, global regulatory initiatives. This role is rooted in traditional project management methodologies (primarily waterfall), with a strong emphasis on communi...
At least 6 years of Service Now development experience designing, building, and customizing user-friendly portals using Servicenow Service Portal as well as technologies like react.js, HTML, CSS, JavaScript. Deep experience handling complex...
Role OverviewWe are looking for an individual with a strong analytical and reporting background, preferably with experience in dashboarding tools, such as Power BI or Tableau. Experience with DAX (Data Analysis Expressions), either in Excel...
Key Responsibilities: Product Strategy and Roadmap Define the long-term product vision and roadmap for data driven and AI/ML driven products that enables personalization at scale. Champion customer centricity through data and insights, iden...
Strong knowledge of Contact Center platforms - experience with Genesys Engage / PureEngage data (InfoMart, GAAP, GIDB, SpeechMiner) and at least one CCaaS platform (Five9, Google CCAI Platform, or Amazon Connect). * Solid understanding of c...
Background in Retool (ideal) and/or PowerBI • Fluent in SQL, python and java • Front-end web design • Self-starter, experience taking in high-level requirements and defining visualizations needed...
Experience & hands on in Java. * Must have FSS experience. The position of ServiceNow IRM Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible...