Customer Support Agent (Tier 1)
improvements. Assist Tier 2 Support and management with special projects as needed. Requirements: 1-2 years of customer...
improvements. Assist Tier 2 Support and management with special projects as needed. Requirements: 1-2 years of customer...
on sales objectives that are set by senior leadership members to grow market share in the Northeast mid-tier fleet marketplace...
Under general supervision, the Service Desk Tier 2 (PC Systems Specialist) performs analytical, technical... for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop and desktop...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks..., they will be responsible for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop...
and actions needed to achieve compliance against security policies, regulations, and audits. The Cyber Security Tier 2 Analyst... Analyst - Tier 2 reports to the Shared Services Manager, Cyber Security. There are no direct reports to this role. ESSENTIAL...
. The candidate must have strong communication skills and will serve as a member of Tier II Service Desk support staff... certifications, training, or work experience. 2-4 years of combined tier1 and tier 2 support work experience Active CompTIA...
Under general supervision, the Service Desk Tier 2 (PC Systems Specialist) performs analytical, technical... for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop and desktop...
Under general supervision, the Service Desk Tier 1 (Help Desk Support Services Specialist - Intermediate) provides... development to restore service and/or identify and correct core problems. The Service Desk Tier 1 simulates or recreates user...
Engineer - Tier 1 Miami Commitment: Full Time + for a High-Tech SaaS Company Reports to: Director of Customer Support... to Tier 2 Support Engineers to get the ticket resolved Contribute to Support Knowledge Base Articles Assist with onboarding...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks..., they will be responsible for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop...