Under direct supervision, the Service Desk Tier 1 (Help Desk Support Services Specialist - Associate) provides first... to restore service and/or identify and correct core problems. The Service Desk Tier 1 simulates or recreates user problems...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks..., they will be responsible for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop...
Under general supervision, the Service Desk Tier 1 (Help Desk Support Services Specialist - Intermediate) provides... development to restore service and/or identify and correct core problems. The Service Desk Tier 1 simulates or recreates user...
control law. ADDITIONAL ELIGIBILITY QUALIFICATIONS (Internals): Employee must be signed off on Tier 1 Core Finishing...
Under general direction, the Service Desk Tier 3 (Help Desk Support Services Specialist - Senior) provides expert... Desk Tier 3 simulates or recreates user problems to resolve operating difficulties and recommends systems modifications...
Engineer - Tier 1 Miami Commitment: Full Time + for a High-Tech SaaS Company Reports to: Director of Customer Support... to Tier 2 Support Engineers to get the ticket resolved Contribute to Support Knowledge Base Articles Assist with onboarding...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks..., they will be responsible for providing second-line escalation support (Tier 2) for all IT hardware and software, including various laptop...
improvements. Assist Tier 2 Support and management with special projects as needed. Requirements: 1-2 years of customer...
. About the Role Do you thrive on solving complex problems and delivering exceptional technical solutions? At Sensi.AI, our Tier... & Thursdays) from our office in downtown Austin. Key Responsibilities Deliver B2B support: Provide Tier 2 technical support...
more at . About the Role The Information Technology Engineer Tier 2 will report to the Director of IT and will work collaboratively... worldwide. Manage global IT resources and infrastructure as a Tier 2 resource Execute technical projects to continually...