team is to determine user needs by role and perform structured usability testing for critical functionality, including... findings of published studies. Administer surveys and conduct interviews. Prepare study mailings. Encode research data...
team is to determine user needs by role and perform structured usability testing for critical functionality, including... findings of published studies. Administer surveys and conduct interviews. Prepare study mailings. Encode research data...
and conversational AI implementation Conduct market research, competitive analysis, and customer interviews to gather insights... Continuously monitor IVR performance metrics, analyze containment rates, and iterate on conversation flows to optimize user...
and conversational AI implementation Conduct market research, competitive analysis, and customer interviews to gather insights... Continuously monitor IVR performance metrics, analyze containment rates, and iterate on conversation flows to optimize user...
analysis, and stakeholder interviews to gather insights and inform product decisions related to data management. Prioritize..., analyze metrics, and iterate on features to optimize user experience and business outcomes. Connect with internal customers...
efficiency and customer satisfaction Conduct market research, competitive analysis, and customer interviews to gather insights... systems and capacity planning Experience implementing AI/ML solutions in production environments Background in voice user...
lifecycle, from concept to launch and beyond. Conduct market research, competitive analysis, and customer interviews to gather..., analyze metrics, and iterate on features to optimize user experience and business outcomes. Identify options...
efficiency and customer satisfaction Conduct market research, competitive analysis, and customer interviews to gather insights... systems and capacity planning Experience implementing AI/ML solutions in production environments Background in voice user...
product lifecycle, from concept to launch and beyond. Conduct market research, competitive analysis, and customer interviews... performance, analyze metrics, and iterate on features to optimize user experience and business outcomes. Identify options...
. - Solicit feedback from the Product Manager and the Design Team to refine design iterations. - Conduct userinterviews..., fostering alignment within the Premium Product Team. - Advocate for user-centric design principles, UX frameworks...