/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
interviews, facilitated requirements workshops, document analysis, surveys, site visits, business process analysis, work flow..., while understanding and communicating upstream/downstream impact of proposed changes. Lead training plan development, developing user...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...
, interviews and observation, then using the results to plan future course or amend existing ones. Maintain neat and orderly work... and experience that provides the required knowledge, skills, and abilities. Ability to relate complex material in “user friendly...
/customer experience. Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases... training material creation, training execution, user documentation. Drive and challenge business units on their assumptions...