JOB SUMMARY: The Lobby Attendant is responsible for maintaining the cleanliness, safety, and overall presentation of public areas, including lobbies, restrooms, corridors, and other high-traffic guest spaces. This role plays a key part in...
JOB SUMMARY: Responsible for the safe operation of attractions, shows, and water and dry play areas at Universal Kids Resort theme park while delivering exemplary Guest service. Ensures Guest service recovery standards are met and policie...
JOB SUMMARY: Responsible for revenue generation in multiple Merchandise venue locations, overseeing stock inventory, leading and overseeing the training of Team Members, ensuring Guest Service standards are met, and maintaining the operat...
JOB SUMMARY: Prepares and cooks food for multi-unit operation at Universal Kids Resort. May lead the Line Cook as directed by Sous Chef during service. Assists Sous Chef in ordering, receiving, and having a basic knowledge of the overall ...
JOB SUMMARY: Support daily operations of assigned store and cart locations and act as first point-of-contact for Team Members and inter-departmental partners in partnership with a Supervisor or above. Responsible for revenue generation, m...
JOB SUMMARY: Responsible for conducting sales transactions with Guests in a variety of indoor and outdoor Merchandise locations throughout Universal Kids Resort property. Responsible for upholding Universal Kids Resort’s Guest Service sta...
JOB SUMMARY: The Front Office Agent at Universal Kids Resort serves as the first point of contact for Guests, delivering a warm and welcoming experience from check-in to check-out. This role is responsible for handling reservations, Guest...
JOB SUMMARY: Responsible for monitoring the operation of assigned Food & Beverage location, including leading and training Team Members, ensuring Guest service standards are met, and operational readiness of indoor and open-air locations ...
JOB SUMMARY: Oversee and provide leadership to the daily operation of Park Services including direction for Team Members, Guests, and interdepartmental partners. Monitors the operation to ensure Guest and Team Member safety, positive Gues...
JOB SUMMARY: Oversees the daily operation of attractions, shows and water play areas within an assigned land at Universal Kids Resort (UKR). Acts as a resource for Team Members, Guests, and interdepartmental partners across UKR. Monitors ...