JOB SUMMARY: Responsible for the safe operation of attractions, shows, and water and dry play areas at Universal Kids Resort theme park while delivering exemplary Guest service. Ensures Guest service recovery standards are met and policie...
JOB SUMMARY: Prepares and cooks food for multi-unit operation at Universal Kids Resort. May lead the Line Cook as directed by Sous Chef during service. Assists Sous Chef in ordering, receiving, and having a basic knowledge of the overall ...
JOB SUMMARY: Responsible for operating the register and point-of-sale (POS) system, performing basic cooking and food preparation, providing exemplary Guest service by greeting Guests and filling food and beverage orders, helping with int...
JOB SUMMARY: Responsible for the preparation and cooking food for multi-unit operation following all established standards across Universal Kids Resort. Ensures quality food service, presentation and taste is always provided and consisten...
JOB SUMMARY: Responsible for monitoring the operation of assigned Food & Beverage location, including leading and training Team Members, ensuring Guest service standards are met, and operational readiness of indoor and open-air locations ...
JOB SUMMARY: Responsible for revenue generation in multiple Merchandise venue locations, overseeing stock inventory, leading and overseeing the training of Team Members, ensuring Guest Service standards are met, and maintaining the operat...
JOB SUMMARY: The Lobby Attendant is responsible for maintaining the cleanliness, safety, and overall presentation of public areas, including lobbies, restrooms, corridors, and other high-traffic guest spaces. This role plays a key part in...
JOB SUMMARY: The Front Office Agent at Universal Kids Resort serves as the first point of contact for Guests, delivering a warm and welcoming experience from check-in to check-out. This role is responsible for handling reservations, Guest...
JOB SUMMARY: The Night Auditor is responsible for supporting Universal Kids Resort’s hotel overnight operations while ensuring a smooth transition between business days. This role balances and audits the day’s financial transactions, prep...
JOB SUMMARY: Responsible for conducting sales transactions with Guests in a variety of indoor and outdoor Merchandise locations throughout Universal Kids Resort property. Responsible for upholding Universal Kids Resort’s Guest Service sta...