Salesforce Service Cloud Specialist
call center in Salesforce such as Amazon Connect, Natterbox, Vonage, Ring Central. Documentation: Creates concise...
call center in Salesforce such as Amazon Connect, Natterbox, Vonage, Ring Central. Documentation: Creates concise...
conversion improvements. Familiarity with telephony APIs (e.g., Twilio, Vonage) and voice synthesis/cloning technologies...
and externally with Customers. Telephone Email Slack Building Reports ServiceTrade Hubspot Front Vonage Texting...
, consultative experience on every interaction-via phone, email, chat, or case updates Utilize Salesforce, Sales Engagement, Vonage... and navigate systems such as Salesforce, Sales Engagement tools, and telephony platforms (e.g., Vonage) High level of adaptability...
partners or manufacturers - Microsoft, Cisco, Zoom - and select UCaaS and CCaaS platforms (Ring Central, Vonage, 8 by 8, Five...
a plus, not required. Proficiency with Microsoft Office Suite and basic computer operations skills required. Experience using Salesforce and Vonage...
computer operations skills required. Experience using Salesforce and Vonage preferred. High school diploma or equivalent...
with carriers (T-Mobile) and telephony vendors (Vonage VBC/VCC) to ensure scalable solutions, while establishing processes...) and telephony platforms (Vonage VBC/VCC). Deep understanding of cybersecurity best practices, compliance, and risk management...
Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The... come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn...