Level 2 MSP IT Support Specialist
documentation, installation notes, and environment details. VoIP Administration Configure, support, and troubleshoot Vonage...
documentation, installation notes, and environment details. VoIP Administration Configure, support, and troubleshoot Vonage...
call center in Salesforce such as Amazon Connect, Natterbox, Vonage, Ring Central. Documentation: Creates concise...
conversion improvements. Familiarity with telephony APIs (e.g., Twilio, Vonage) and voice synthesis/cloning technologies...
and externally with Customers. Telephone Email Slack Building Reports ServiceTrade Hubspot Front Vonage Texting...
. Familiarity with VoIP and eFax systems (e.g., Vonage, RightFax, etc.). Certifications (Any of the following preferred...
, attendance, and revenue related goals. + Proficiency with CRM tools, preferably Salesforce, and Vonage. + Proficient...
, preferably Salesforce, and Vonage. Proficient in Google Workspace (Gmail, Docs, Sheets, Slides). Strong people leadership...
and Vonage preferred. High school diploma or equivalent education required, Bachelor’s degree a plus. Benefits: Excellent...
, consultative experience on every interaction-via phone, email, chat, or case updates Utilize Salesforce, Sales Engagement, Vonage... and navigate systems such as Salesforce, Sales Engagement tools, and telephony platforms (e.g., Vonage) High level of adaptability...
partners or manufacturers - Microsoft, Cisco, Zoom - and select UCaaS and CCaaS platforms (Ring Central, Vonage, 8 by 8, Five...