Onsite Call Center Scheduler (Workforce Management)

workforce management software and call volume history to help manage intra-day staffing levels. Ensures that call center.... Workforce Scheduling Tool Utilization and Maintenance Ensures all schedules are run through the scheduling tool Creates...

Lugar: Irving, TX | 24/09/2026 23:09:48 PM | Salario: S/. No Especificado | Empresa: Qualfon

Onsite Call Center Real Time Analyst (Workforce Management)

Communicate effectively any information deviating from plan to Operations Team from Account’s Workforce Management Documents... knowledge on Workforce Management and Operation process Working knowledge of MS Office applications and Avaya CMS Supervisor...

Lugar: Irving, TX | 24/09/2026 22:09:52 PM | Salario: S/. No Especificado | Empresa: Qualfon

Director, Demand PLG & Workforce Ops

Operations leads the consolidated Forecasting and Workforce Management pillar within the Workforce Strategy organization... assumptions and contingency plans. Workforce management operations Direct scheduling, real-time queue management, and intraday...

Lugar: USA | 24/09/2026 21:09:49 PM | Salario: S/. $127000 - 165000 per year | Empresa: HealthEquity